SI SECTOR INDEX · GLOBAL
Which e-commerce and marketplaces brands does SI recommend?
POPULAR QUESTIONS Claude Opus 5.5
500 e-commerce and marketplaces questions tracked in Claude Opus 5.5 answers, with no country given.
| Question | Model | Top mentioned brands |
|---|---|---|
| What's the difference between an online marketplace and a regular online store? Awareness | eBayEtsyAmazon | |
| Which online marketplaces are good for finding cheap household basics? Consideration | AmazonWalmartCostco | |
| How do I message a marketplace seller with a question before I buy? Decision | AmazoneBayEtsy | |
| What fees do second-hand selling apps usually charge sellers? Awareness | VintedeBayFacebook Marketplace | |
| Which online shops do same-day delivery on electronics? Consideration | AmazonBest BuyWalmart | |
| How do I sign up and list my first item on a second-hand app? Decision | VintedeBayFacebook Marketplace | |
| How does buying second-hand online usually work? Awareness | eBayVintedFacebook Marketplace | |
| Which online shops are good for buying a budget laptop? Consideration | AmazonBest BuyCurrys | |
| What's the quickest way to sell outgrown baby gear online? Decision | Facebook MarketplaceVintedeBay | |
| How do second-hand clothing apps work? Awareness | VintedDepopPoshmark | |
| Which sites are good for sending gifts to family who live far away? Consideration | AmazonEtsyInterflora | |
| Which meal kit has the cheapest first box right now? Decision | HelloFreshGoustoMarley Spoon | |
| What are 10-minute grocery delivery apps and how do they work? Awareness | GopuffFlinkGetir | |
| Should I sell my old camera on eBay or on a local listings app? Consideration | eBayFacebook MarketplaceMPB | |
| How do I order from a Japanese website that only accepts local addresses? Decision | MercariYahoo! AuctionsRakuten | |
| How do meal kit subscriptions work? Awareness | HelloFreshGoustoMarley Spoon | |
| Which apps are good for selling household items quickly? Consideration | Facebook MarketplaceGumtreeCraigslist | |
| What is buyer protection on online marketplaces? Awareness | eBayAmazonEtsy | |
| Which second-hand sites are easiest for selling old textbooks? Consideration | ZiffitWeBuyBookseBay | |
| How do the big online shopping festivals and members-only sale days work? Awareness | AmazonAlibabaAliExpress | |
| Which resale platforms have the lowest seller fees? Consideration | Facebook MarketplaceGumtreeCraigslist | |
| What is Singles' Day, the 11.11 shopping festival? Awareness | AlibabaJD.comAliExpress | |
| Which second-hand marketplaces are good for cheap furniture for a first flat? Consideration | Facebook MarketplaceGumtreeCraigslist | |
| Is Singles' Day only for shoppers in Asia, or can anyone join in? Awareness | AliExpressShopeeLazada | |
| Which apps are good for finding cheap second-hand clothes? Consideration | VintedDepopeBay | |
| How do flash sale websites work? Awareness | VeepeeRue La LaGilt | |
| Is buying designer clothes second-hand online worth the risk? Consideration | Vestiaire CollectiveThe RealRealRebag | |
| Is StockX legit for buying sneakers? Consideration | StockXGOATeBay | |
| Is buying trading cards online safe from fakes? Consideration | TCGplayerCardmarketeBay | |
| Which online shops are good for sustainable products at fair prices? Consideration | VintedeBayDepop | |
| Which online shops have the most generous return policies? Consideration | ZapposCostcoNordstrom | |
| Which overseas shopping sites reliably ship worldwide? Consideration | AmazoneBayAliExpress | |
| Is buying stock from overseas wholesale sites a good idea for reselling? Consideration | AlibabaAliExpressDHgate | |
| Shein or Temu, which has better quality clothes? Consideration | SheinTemuVinted | |
| How do online marketplaces actually make money from sellers? Awareness | EtsyAmazon | |
| Is it risky to buy from a seller with only a handful of ratings? Consideration | AmazoneBay | |
| How do I report a product listing that obviously has fake reviews? Decision | AmazoneBay | |
| What is a third-party seller on a big shopping website? Awareness | AmazonWalmart | |
| Are "authentic" perfumes sold way below retail online usually real? Consideration | NotinoFragranceNet | |
| I think the product I received is fake, how do I get my money back? Decision | AmazoneBay | |
| What do shopping memberships with free delivery actually include? Awareness | AmazonWalmart | |
| Do price trackers work on shopping sites in other countries too? Consideration | AmazonAliExpress | |
| Can I share one shopping membership with the rest of my family? Decision | AmazonCostco | |
| How does shipping work when I sell something on a second-hand app? Awareness | VintedeBay | |
| Is it worth buying second-hand from sellers in another country? Consideration | BuyeeZenMarket | |
| How do I stack coupons during the 11.11 sale on international shopping apps? Decision | AliExpressShopee | |
| How do ultra-cheap shopping apps manage to sell things so cheaply? Awareness | TemuShein | |
| Who normally pays postage on a second-hand sale, the buyer or the seller? Consideration | VintedeBay | |
| Is Vinted or Depop better for selling clothes? Consideration | VintedDepop | |
| Where should I sell an old coin or stamp collection online? Consideration | eBayHeritage Auctions | |
| Are online-only grocers better for fresh produce than supermarkets? Consideration | OcadoPicnic | |
| Can a shop ban me for returning too many things? Consideration | AmazonASOS | |
| Which online sale events through the year are worth paying attention to? Consideration | AmazonAliExpress | |
| Is it worth stocking up during big sales to resell later? Consideration | eBayAmazon | |
| what does "sold by" vs "shipped by" mean on a product page Awareness | Amazon | |
| Is it safer to buy from a big marketplace or directly from the brand's website? Consideration | Amazon | |
| How do I cancel a shopping membership before the free trial ends? Decision | Amazon | |
| Why do so many marketplace sellers have weird random brand names? Awareness | Amazon | |
| Are third-party sellers on Walmart's website as reliable as Walmart itself? Consideration | Walmart | |
| How can I check if a "deal" price is really the lowest it's been? Decision | Amazon | |
| Why do some listings show reviews for completely different products mixed together? Awareness | Amazon | |
| Are "verified purchase" reviews more trustworthy than the rest? Consideration | Amazon | |
| How do I pick a specific delivery day when ordering online? Decision | Amazon | |
| How do price tracker tools for online shops work? Awareness | Amazon | |
| Is Amazon Prime worth it if I only order once or twice a month? Consideration | Amazon | |
| Is there a way to get same-day delivery without paying extra? Decision | Amazon | |
| How do cashback websites actually pay you back? Awareness | Rakuten | |
| Do student discounts on shopping memberships make them worth paying for? Consideration | Amazon | |
| When is the cheapest time of year to buy electronics online? Decision | Amazon | |
| How do parcel lockers work for online orders? Awareness | Amazon | |
| Which price comparison sites are best for electronics? Consideration | Amazon | |
| What warranty should I expect when buying something refurbished online? Decision | Back Market | |
| What's the difference between refurbished, renewed and open-box products? Awareness | Amazon | |
| Are price comparison sites better than just searching one big marketplace? Consideration | Amazon | |
| How do I make sure the price isn't included with a gift sent from an online shop? Decision | Amazon | |
| How do subscribe-and-save discounts on shopping sites work? Awareness | Amazon | |
| Are coupon code websites worth checking before every online order? Consideration | Rakuten | |
| How do I cancel a repeat delivery subscription on a shopping site? Decision | Amazon | |
| what happens if I forget to skip a subscribe and save delivery Awareness | Amazon | |
| Are cashback sites worth it or mostly a gimmick? Consideration | Rakuten | |
| How do I see what similar items actually sold for, not just what they're listed at? Decision | eBay | |
| How do people work out a fair price for second-hand items? Awareness | eBay | |
| Is buying a refurbished phone a smart way to save money? Consideration | Back Market | |
| How can I cut down the fees I pay when selling items online? Decision | Vinted | |
| What does "used - like new" really mean on listings? Awareness | Amazon | |
| Is Back Market legit for refurbished phones? Consideration | Back Market | |
| How do I get my old vinyl records valued before selling them? Decision | eBay | |
| How do people find valuable vintage items to resell online? Awareness | eBay | |
| Is it okay to order two sizes and send one back? Consideration | ASOS | |
| How do I return an online order if I don't have a printer for the label? Decision | Amazon | |
| When are the main seasonal sales for online shopping during the year? Awareness | Amazon | |
| Is cheap flat-pack furniture from online shops worth it for a rental? Consideration | Facebook Marketplace | |
| How do I make a buyer protection claim before the deadline runs out? Decision | eBay | |
| what is a dropshipping store and is it a scam Awareness | AliExpress | |
| Are personalised gifts from online marketplaces usually good quality? Consideration | Etsy | |
| How do I actually grab a lightning deal before it sells out? Decision | Amazon | |
| what is "brushing" and why did I get a parcel I never ordered Awareness | Amazon | |
| Is subscribe-and-save on nappies and wipes actually cheaper? Consideration | Amazon | |
| How do I get notified when a specific item drops in price during a big sale? Decision | Amazon | |
| Do subscription discounts on household basics quietly creep up over time? Consideration | Amazon | |
| Should I sign up for a free trial membership just to get sale-day prices? Decision | Amazon | |
| How can I check what my old things are actually worth? Consideration | eBay | |
| Is auction-style or fixed price better for selling used stuff? Consideration | eBay | |
| Are the buyer protection fees on second-hand apps worth paying? Consideration | Vinted | |
| Is Facebook Marketplace safe for buying a used bike? Consideration | Facebook Marketplace | |
| Is it safe to buy a used phone online? Consideration | Back Market | |
| Is it better to buy a used phone from a private seller or a refurbisher? Consideration | Back Market | |
| Is Instacart worth it compared with ordering straight from the supermarket? Consideration | Instacart | |
| Is HelloFresh cheaper than just buying the ingredients myself? Consideration | HelloFresh | |
| A seller offered me a partial refund, should I accept it or return the item? Consideration | eBay | |
| Is the manufacturer's warranty still valid if I bought from a marketplace seller? Consideration | Amazon | |
| Should I open a dispute with the marketplace or go straight to my card provider? Consideration | eBay | |
| Will filing a chargeback get my account banned from a shop? Consideration | Amazon | |
| Does eBay's money back guarantee cover items that aren't as described? Consideration | eBay | |
| Does buyer protection cover things bought through social media shops? Consideration | Facebook Marketplace | |
| Is buyer protection weaker when I order from a foreign site? Consideration | AliExpress | |
| Are Black Friday deals actually cheaper than the rest of the year? Consideration | Amazon | |
| Which things are worth buying on Black Friday and which should I skip? Consideration | Amazon | |
| Is Prime Day actually better than Black Friday for deals? Consideration | Amazon | |
| Are AliExpress 11.11 deals real discounts? Consideration | AliExpress | |
| How can I tell if a sale price is a fake discount? Consideration | Amazon | |
| Is Temu safe to order from? Consideration | Temu | |
| Should I let my kids use my shopping account on their tablet? Consideration | Amazon | |
| How much should I trust star ratings on shopping sites? Awareness | no brand named | |
| Why is the same product cheaper on a marketplace than on the brand's own site? Consideration | no brand named | |
| How do I set up an account on a shopping site without giving away too much personal info? Decision | no brand named | |
| How common are fake reviews on online shopping sites? Awareness | no brand named | |
| What should I check before trusting a shopping site I've never heard of? Consideration | no brand named | |
| Should I pay a bit more to buy from the marketplace itself instead of a third-party seller? Decision | no brand named | |
| why do sellers offer a free gift card for a 5 star review Awareness | no brand named | |
| How can I tell if a marketplace seller is legit before ordering? Consideration | no brand named | |
| Should I skip a seller that ships from overseas if I need the item this week? Decision | no brand named | |
| How do fake branded products end up on big shopping websites? Awareness | no brand named | |
| Is a 4.3-star product with 5,000 reviews better than a 4.9 with 40 reviews? Consideration | no brand named | |
| Is it worth waiting for more reviews before buying a newly listed product? Decision | no brand named | |
| What happens if I accidentally buy a counterfeit item online? Awareness | no brand named | |
| Where can I find honest reviews of products sold online? Consideration | no brand named | |
| Should I leave a bad review straight away or contact the seller first? Decision | no brand named | |
| How do price comparison websites work, and are they impartial? Awareness | no brand named | |
| Should I read the 1-star reviews first before buying something online? Consideration | no brand named | |
| How do I quickly compare the total price including delivery across different shops? Decision | no brand named | |
| Why does the price of the same item change several times a week online? Awareness | no brand named | |
| What are the signs a product's reviews are fake or paid for? Consideration | no brand named | |
| Is it worth asking a shop to price match a cheaper online listing? Decision | no brand named | |
| Where do online coupon codes come from, and why do so many not work? Awareness | no brand named | |
| Are review-checker tools worth using before I buy something? Consideration | no brand named | |
| How do I find a discount code that actually works before I check out? Decision | no brand named | |
| what's the difference between a coupon, a voucher and a promo code Awareness | no brand named | |
| Can I trust reviews that include customer photos and videos? Consideration | no brand named | |
| Can I use two discount codes on the same online order? Decision | no brand named | |
| Why does cashback take weeks or even months to show up? Awareness | no brand named | |
| Do independent review sites give a more honest picture than marketplace reviews? Consideration | no brand named | |
| How do I make sure my cashback actually tracks when I buy online? Decision | no brand named | |
| What is buy now pay later and how does it work at an online checkout? Awareness | no brand named | |
| How can I spot a counterfeit product listing online? Consideration | no brand named | |
| Which payment method gives me the most protection if an online order goes wrong? Decision | no brand named | |
| What's the difference between standard, express and economy delivery? Awareness | no brand named | |
| Is it safe to buy a baby car seat from a random marketplace seller? Consideration | no brand named | |
| Is cash on delivery a good option when I don't fully trust a site yet? Decision | no brand named | |
| How do shops manage to deliver orders on the same day? Awareness | no brand named | |
| Are cheap phone chargers from marketplaces actually dangerous? Consideration | no brand named | |
| How do I choose a delivery slot I'll actually be home for? Decision | no brand named | |
| Why is delivery free on some sites but expensive on others? Awareness | no brand named | |
| Are paid delivery memberships worth it compared with just hitting free shipping minimums? Consideration | no brand named | |
| What time do I usually need to order by to get same-day delivery? Decision | no brand named | |
| How does parcel tracking work after I place an online order? Awareness | no brand named | |
| Is the cheapest listing on a comparison site always the best deal? Consideration | no brand named | |
| How can I avoid paying delivery fees when I shop online? Decision | no brand named | |
| What does "out for delivery" actually mean, and how late can it turn up? Awareness | no brand named | |
| Are browser extensions that show price history safe to install? Consideration | no brand named | |
| Is it cheaper to combine several purchases into one delivery? Decision | no brand named | |
| What does "grey import" mean when an electronics deal looks too cheap? Awareness | no brand named | |
| Is it worth setting price alerts for things I'll need in a few months? Consideration | no brand named | |
| Who should I contact about a stuck parcel, the shop or the courier? Decision | no brand named | |
| What do grades like A, B and C on refurbished items actually mean? Awareness | no brand named | |
| Is Honey safe to use, or does it collect too much of my data? Consideration | no brand named | |
| I missed a delivery, how do I rebook it or collect it? Decision | no brand named | |
| Why do clothing sizes vary so much between online shops? Awareness | no brand named | |
| Is a newsletter sign-up discount worth handing over my email address? Consideration | no brand named | |
| How do I redirect a parcel to a pickup point after it has shipped? Decision | no brand named | |
| What do the measurements in an online size chart actually refer to? Awareness | no brand named | |
| Is it better to collect store loyalty points or use a cashback app? Consideration | no brand named | |
| Should I buy the laptop now or wait, since a newer model is out next month? Decision | no brand named | |
| How does delivery work for big items like sofas or wardrobes bought online? Awareness | no brand named | |
| Do loyalty points from shopping sites expire, and are they worth collecting? Consideration | no brand named | |
| What should I check on a laptop listing before I click buy? Decision | no brand named | |
| why does furniture ordered online sometimes take 10 weeks to arrive Awareness | no brand named | |
| Is buy now pay later a bad idea for a student? Consideration | no brand named | |
| How do I measure myself properly before ordering clothes online? Decision | no brand named | |
| How do I send something I bought online straight to someone else's address? Awareness | no brand named | |
| Is Klarna a sensible way to spread the cost of kids' school clothes? Consideration | no brand named | |
| What should I measure before ordering a sofa online so it fits through the door? Decision | no brand named | |
| How does buying directly inside social media apps work? Awareness | no brand named | |
| Is it safer to pay online with a credit card or a debit card? Consideration | no brand named | |
| What's the latest I can order online and still get a birthday present there in time? Decision | no brand named | |
| Why do I keep seeing ads for shops I've never heard of on social media? Awareness | no brand named | |
| Should I let shopping sites save my card details? Consideration | no brand named | |
| How do I check out a shop I found through a social media ad before I pay? Decision | no brand named | |
| Do I have to pay tax on money I make selling my old stuff online? Awareness | no brand named | |
| Is paying for express delivery ever really worth it? Consideration | no brand named | |
| How do I write a listing that gets items sold faster? Decision | no brand named | |
| why do people lowball so much on second hand apps Awareness | no brand named | |
| Should I have parcels sent to my campus mailroom or my flat? Consideration | no brand named | |
| How do I take good photos of things I'm selling online? Decision | no brand named | |
| Why did I get less than my sale price after selling something online? Awareness | no brand named | |
| How accurate are the delivery dates shown at checkout? Consideration | no brand named | |
| How should I reply to a buyer who offers half my asking price? Decision | no brand named | |
| How does local pickup work when buying from a second-hand app? Awareness | no brand named | |
| Is same-day delivery worth the extra cost for everyday stuff? Consideration | no brand named | |
| What should I do about a buyer who keeps rescheduling the pickup? Decision | no brand named | |
| what does "collection only" mean on a listing Awareness | no brand named | |
| Is same-day delivery bad for the environment? Consideration | no brand named | |
| What should I check before handing over cash for a used item at pickup? Decision | no brand named | |
| What are the most common scams on second-hand selling apps? Awareness | no brand named | |
| Is it worth adding extra items to my basket just to reach free shipping? Consideration | no brand named | |
| How do I make a lower offer on a used item without seeming rude? Decision | no brand named | |
| Why do scammers always ask to move the chat off the selling app? Awareness | no brand named | |
| Why does shipping sometimes cost more than the item itself? Consideration | no brand named | |
| What questions should I ask a seller before buying something used online? Decision | no brand named | |
| What's the difference between vintage, pre-loved and thrifted clothes? Awareness | no brand named | |
| Is it worth paying a remote-area delivery surcharge, or should I find another seller? Consideration | no brand named | |
| How should I pack fragile items I've sold online? Decision | no brand named | |
| What does "network locked" mean on a used phone listing? Awareness | no brand named | |
| Should I worry if my tracking hasn't updated in five days? Consideration | no brand named | |
| What proof should I keep when posting an item I've sold? Decision | no brand named | |
| Why does battery health matter when buying a used phone or laptop? Awareness | no brand named | |
| Are parcel tracking apps that cover every courier any good? Consideration | no brand named | |
| A buyer says the item never arrived but tracking says delivered, what do I do? Decision | no brand named | |
| What does "graded" mean for collectibles sold online? Awareness | no brand named | |
| Why does tracking go silent once an international parcel leaves the sender's country? Consideration | no brand named | |
| How do I authenticate a designer bag before buying it second-hand? Decision | no brand named | |
| Why do people say never to buy a used car seat? Awareness | no brand named | |
| Is it safer to send parcels to a locker than have them left on my doorstep? Consideration | no brand named | |
| How should I clean second-hand clothes that arrive in the post? Decision | no brand named | |
| How do trade-in programs for old phones work? Awareness | no brand named | |
| Should I have parcels left with a neighbour or sent to a pickup point? Consideration | no brand named | |
| How do I make sure a used phone isn't stolen or blacklisted before I pay? Decision | no brand named | |
| Why did a buyback site lower its quote after receiving my device? Awareness | no brand named | |
| Is delivery to a pickup point usually cheaper than home delivery? Consideration | no brand named | |
| What should I test when picking up a used laptop from a seller? Decision | no brand named | |
| How common are bed bugs in second-hand furniture from online listings? Awareness | no brand named | |
| Is it safe to buy a TV online, or is a store better? Consideration | no brand named | |
| How do I wipe my old phone properly before selling it? Decision | no brand named | |
| How do people move big furniture they've bought second-hand online? Awareness | no brand named | |
| Should I buy a tablet online or in a store where someone can help me? Consideration | no brand named | |
| What should I check on a used cot or crib before buying it online? Decision | no brand named | |
| Is buying second-hand online actually better for the environment? Awareness | no brand named | |
| Are the extended warranties offered at online checkout worth it for electronics? Consideration | no brand named | |
| How do I get the most money when trading in an old laptop? Decision | no brand named | |
| What does "carbon-neutral delivery" mean at checkout? Awareness | no brand named | |
| Do refurbished laptops break more often than new ones? Consideration | no brand named | |
| How do I arrange a van to collect a used wardrobe I bought online? Decision | no brand named | |
| How does online grocery shopping work from start to finish? Awareness | no brand named | |
| Is manufacturer-refurbished better than refurbished by a third-party seller? Consideration | no brand named | |
| How do I check a used solid-wood table for damage before paying? Decision | no brand named | |
| Why are prices sometimes higher on grocery delivery apps than in the store? Awareness | no brand named | |
| How do I get kids' clothing sizes right when ordering online? Consideration | no brand named | |
| How can I shop online with less packaging waste? Decision | no brand named | |
| What is a "dark store" and why are there so many now? Awareness | no brand named | |
| Are the virtual try-on and fit finder tools on fashion sites accurate? Consideration | no brand named | |
| How do I set up a weekly repeat grocery order? Decision | no brand named | |
| why have so many instant grocery delivery apps shut down Awareness | no brand named | |
| How do I convert shoe sizes when ordering from a shop abroad? Consideration | no brand named | |
| How do I get help placing my first online grocery order? Decision | no brand named | |
| What happens when a grocery item I ordered online is out of stock? Awareness | no brand named | |
| Is buying a mattress online with a trial period a good idea? Consideration | no brand named | |
| Which day of the week is cheapest to book a grocery delivery slot? Decision | no brand named | |
| Why do grocery delivery fees change depending on the time slot? Awareness | no brand named | |
| Should I pay extra for room-of-choice delivery and assembly? Consideration | no brand named | |
| How do I get free delivery on quick grocery apps? Decision | no brand named | |
| what's the difference between a delivery fee and a service fee on grocery apps Awareness | no brand named | |
| Are online gift cards a lazy present or actually a good idea? Consideration | no brand named | |
| How do I reject a substitution when my groceries arrive? Decision | no brand named | |
| How do grocery pickers choose fresh fruit and veg for online orders? Awareness | no brand named | |
| Is TikTok Shop safe to buy from? Consideration | no brand named | |
| How do I turn off substitutions on my grocery orders completely? Decision | no brand named | |
| Why do online grocery orders sometimes come with really short use-by dates? Awareness | no brand named | |
| Are the products in influencer "must-have" videos usually worth buying? Consideration | no brand named | |
| How can I get groceries delivered without paying a service fee? Decision | no brand named | |
| What is click and collect for groceries? Awareness | no brand named | |
| What kinds of things sell best second-hand online at the moment? Consideration | no brand named | |
| Is it cheaper to do one big grocery order a week or two smaller ones? Decision | no brand named | |
| How do returns usually work when you buy something online? Awareness | no brand named | |
| Is it worth selling old things online or should I just give them to charity? Consideration | no brand named | |
| How do I complain about bruised or out-of-date items in a grocery delivery? Decision | no brand named | |
| What's the difference between a return window and a cooling-off period? Awareness | no brand named | |
| Is it better to sell kids' stuff in bundles or one item at a time? Consideration | no brand named | |
| How long will a store hold my click and collect order if I'm late? Decision | no brand named | |
| Why do some shops charge for returns now when they used to be free? Awareness | no brand named | |
| Should I price high and accept offers, or price low to sell fast? Consideration | no brand named | |
| How do I change my click and collect order after I've placed it? Decision | no brand named | |
| How long does it usually take to get a refund after returning an online order? Awareness | no brand named | |
| Is it even worth selling cheap items when fees eat most of the money? Consideration | no brand named | |
| How do I cancel a meal kit subscription once the discounted boxes run out? Decision | no brand named | |
| Why do refunds go back to the original card instead of as cash? Awareness | no brand named | |
| Is it safe to have a stranger come to my house to collect something I sold? Consideration | no brand named | |
| Can I return something I bought online to the physical store instead? Decision | no brand named | |
| Who is responsible if a parcel goes missing, the shop or the courier? Awareness | no brand named | |
| Where's the safest place to meet a buyer from an online listing? Consideration | no brand named | |
| The shop says my refund has been processed but I can't see it, what now? Decision | no brand named | |
| Why do couriers leave parcels in odd places, and can I stop it? Awareness | no brand named | |
| Is cash or bank transfer safer for local second-hand sales? Consideration | no brand named | |
| How do I chase an online shop that's ignoring my refund request? Decision | no brand named | |
| what does "left in safe place" mean on a delivery notice Awareness | no brand named | |
| Which items are always worth buying second-hand instead of new? Consideration | no brand named | |
| My parcel says delivered but it's not here, what should I do first? Decision | no brand named | |
| How does a warranty work for products bought online? Awareness | no brand named | |
| Is buying second-hand online riskier than buying from a charity shop? Consideration | no brand named | |
| How do I report items missing from an order that arrived? Decision | no brand named | |
| What's the difference between a guarantee, a warranty and my legal consumer rights? Awareness | no brand named | |
| Is it normal to haggle on second-hand listings, and by how much? Consideration | no brand named | |
| How do I prove a parcel arrived damaged when I make a claim? Decision | no brand named | |
| What is a chargeback and when can I ask my bank for one? Awareness | no brand named | |
| Is it better to use the app's prepaid label or arrange postage myself? Consideration | no brand named | |
| How do I make a warranty claim for an online purchase without the original box? Decision | no brand named | |
| Why do marketplaces warn you never to pay outside their platform? Awareness | no brand named | |
| Is it a scam if a buyer wants to pay through a link they send me? Consideration | no brand named | |
| How long do I have to dispute an online purchase on my card? Decision | no brand named | |
| What is Black Friday and why do online shops make such a big deal of it? Awareness | no brand named | |
| Is a buyer who offers to overpay and asks for the difference back a scammer? Consideration | no brand named | |
| How do I write a dispute message that actually gets my money back? Decision | no brand named | |
| What's the difference between Black Friday and Cyber Monday? Awareness | no brand named | |
| Are bundles of second-hand kids' clothes sold online good value? Consideration | no brand named | |
| What evidence do I need before disputing a charge for an item that never arrived? Decision | no brand named | |
| What is Boxing Day, and is it a big online sale? Awareness | no brand named | |
| Is buying clothes in sales to resell online worth it as a side hustle? Consideration | no brand named | |
| How should I plan a shopping list before Black Friday so I don't overspend? Decision | no brand named | |
| Why do flash sale items take so long to ship? Awareness | no brand named | |
| Are used gaming consoles from online listings usually okay? Consideration | no brand named | |
| What time do Black Friday deals usually go live online? Decision | no brand named | |
| Why do online shops show a crossed-out "was" price? Awareness | no brand named | |
| Is buying a used laptop from a private seller a good idea? Consideration | no brand named | |
| Should I buy now or wait for Black Friday when it's only three weeks away? Decision | no brand named | |
| What does "RRP" or "list price" mean on a deal? Awareness | no brand named | |
| Is buying retro video games online worth it, or is it full of reproductions? Consideration | no brand named | |
| Can I return Black Friday purchases the same way as normal orders? Decision | no brand named | |
| What's "drip pricing" and why does my total jump at checkout? Awareness | no brand named | |
| Which baby items are fine to buy second-hand and which aren't? Consideration | no brand named | |
| When's the cheapest time to buy a winter coat online? Decision | no brand named | |
| Is it legal to buy things from shopping sites in other countries? Awareness | no brand named | |
| Is a second-hand pram or stroller from an online listing a good idea? Consideration | no brand named | |
| How late can I order online and still get holiday gifts delivered in time? Decision | no brand named | |
| How do package forwarding services work? Awareness | no brand named | |
| Is it worth buying second-hand toys online for the grandkids? Consideration | no brand named | |
| How do I decide quickly whether a flash sale price is any good? Decision | no brand named | |
| What are import duties and when do I have to pay them on online orders? Awareness | no brand named | |
| Is trading in my phone at the shop better than selling it myself? Consideration | no brand named | |
| Should I still buy if the discount looks suspicious but the price is fine? Decision | no brand named | |
| Why did I get a customs bill for a parcel I'd already paid for? Awareness | no brand named | |
| Are online buyback sites for old electronics a rip-off? Consideration | no brand named | |
| How do I report a shop that's using fake sale prices? Decision | no brand named | |
| What does "DDP" or "duties paid" mean when ordering from abroad? Awareness | no brand named | |
| Is it worth trading in my old tablet when buying a new one? Consideration | no brand named | |
| What should I check before ordering from a shop in another country? Decision | no brand named | |
| Why does international shipping take so long sometimes? Awareness | no brand named | |
| Are store trade-in schemes for old clothes or toys worth bothering with? Consideration | no brand named | |
| How do I estimate customs charges before I place an order? Decision | no brand named | |
| Why do international parcels change couriers halfway through? Awareness | no brand named | |
| Is buying a used sofa online worth it or too risky? Consideration | no brand named | |
| Should I refuse a parcel if the customs fee is more than I expected? Decision | no brand named | |
| What is a foreign transaction fee on online purchases? Awareness | no brand named | |
| Which kinds of furniture are best value bought second-hand? Consideration | no brand named | |
| If I refuse to pay the customs fee, will the seller still refund me? Decision | no brand named | |
| Why was my card charged a bit more than the price on the foreign website? Awareness | no brand named | |
| Are the eco-friendly labels on shopping sites trustworthy? Consideration | no brand named | |
| How long should I wait before reporting an international parcel as lost? Decision | no brand named | |
| Will electronics bought from another country work with my plugs and voltage? Awareness | no brand named | |
| Is it greener to order online or drive to the shops? Consideration | no brand named | |
| How do I return an item to an overseas seller without paying a fortune? Decision | no brand named | |
| What's the difference between the international and regional versions of gadgets? Awareness | no brand named | |
| Is online grocery shopping actually cheaper than going to the store? Consideration | no brand named | |
| Which way of paying has the lowest fees when buying from overseas shops? Decision | no brand named | |
| Why do cheap shopping apps keep pushing games and spin-the-wheel offers? Awareness | no brand named | |
| Which supermarket delivery services are easiest for older people to use? Consideration | no brand named | |
| How do I check if a kitchen appliance from an overseas site will work at home? Decision | no brand named | |
| How do fake online shops trick people into buying? Awareness | no brand named | |
| Is grocery delivery worth it if I don't have a car? Consideration | no brand named | |
| How do I avoid ending up with junk when ordering from ultra-cheap apps? Decision | no brand named | |
| Why do scam shopping sites look so professional now? Awareness | no brand named | |
| Do online supermarkets have the same offers as their physical stores? Consideration | no brand named | |
| How do I return something to a bargain shopping app, and is it free? Decision | no brand named | |
| What are fake delivery text messages and how do they work? Awareness | no brand named | |
| Are quick grocery delivery apps more expensive than supermarkets? Consideration | no brand named | |
| How do I delete my account on a cheap shopping app that keeps spamming notifications? Decision | no brand named | |
| How do online shops keep my card details safe? Awareness | no brand named | |
| Are rapid delivery apps worth it for forgotten things like milk or diapers? Consideration | no brand named | |
| I paid a website that now seems fake, what should I do right away? Decision | no brand named | |
| What is the extra security code my bank sends when I pay online? Awareness | no brand named | |
| Are first-order discounts on quick delivery apps a good deal or a trap? Consideration | no brand named | |
| How do I report a scam shopping website? Decision | no brand named | |
| Why do shopping sites keep asking me to turn on two-factor authentication? Awareness | no brand named | |
| Should I tip on 15-minute delivery apps, and how much? Consideration | no brand named | |
| Should I call the courier directly if I'm not sure a delivery text is real? Decision | no brand named | |
| How do hackers get into people's shopping accounts? Awareness | no brand named | |
| Should I allow substitutions on my online grocery order? Consideration | no brand named | |
| I clicked a link in a fake delivery text, what should I do now? Decision | no brand named | |
| What do shopping sites do with my browsing and purchase history? Awareness | no brand named | |
| Are grocery substitutions usually the same price or more expensive? Consideration | no brand named | |
| How do I report a phishing text pretending to be a delivery company? Decision | no brand named | |
| Do prices on shopping sites change depending on who's looking? Awareness | no brand named | |
| Is it better to pick my own substitutes or let the shopper choose? Consideration | no brand named | |
| My card was charged for something I didn't buy online, what do I do first? Decision | no brand named | |
| What are dark patterns in online shopping? Awareness | no brand named | |
| Is a grocery delivery pass or subscription worth paying for? Consideration | no brand named | |
| How do I set up spending alerts for my online purchases? Decision | no brand named | |
| Is grocery delivery cheaper than the fuel and time it takes to go to the store? Consideration | no brand named | |
| Someone ordered stuff on my account, how do I lock it down? Decision | no brand named | |
| Are minimum order amounts for grocery delivery reasonable? Consideration | no brand named | |
| How do I delete old shopping accounts I no longer use? Decision | no brand named | |
| Is meat and fish ordered online as fresh as buying it in the store? Consideration | no brand named | |
| How do I stop shopping sites from tracking me across other websites? Decision | no brand named | |
| Are frozen and chilled items kept cold properly during grocery delivery? Consideration | no brand named | |
| How do I stop shopping sites sending me so many marketing emails? Decision | no brand named | |
| Are organic veg box delivery schemes worth the money? Consideration | no brand named | |
| How do I ask a shopping site to delete my personal data? Decision | no brand named | |
| Is click and collect cheaper than grocery home delivery? Consideration | no brand named | |
| How do I avoid accidentally signing up for a paid membership at checkout? Decision | no brand named | |
| Is click and collect worth it if I drive past the store anyway? Consideration | no brand named | |
| Are click and collect slots easier to get than delivery slots at busy times? Consideration | no brand named | |
| Are meal kits worth it for a busy family of four? Consideration | no brand named | |
| Are meal kit portions too big for one or two people? Consideration | no brand named | |
| Is free returns a good enough reason to pick one shop over another? Consideration | no brand named | |
| Is it worth buying from a site that doesn't accept returns at all? Consideration | no brand named | |
| Are "final sale" items ever returnable if they turn out to be faulty? Consideration | no brand named | |
| Should I accept store credit instead of a refund? Consideration | no brand named | |
| Is it normal for a shop to deduct money from a refund because the item was opened? Consideration | no brand named | |
| Is it better to ask for an exchange or a refund when the size is wrong? Consideration | no brand named | |
| Can the seller make me pay return postage for a faulty item? Consideration | no brand named | |
| Should I refuse a delivery if the box looks badly damaged? Consideration | no brand named | |
| Is it worth paying for delivery insurance on expensive online orders? Consideration | no brand named | |
| Should I take photos of parcels when they arrive, just in case? Consideration | no brand named | |
| Should I go to the shop or the manufacturer when something breaks under warranty? Consideration | no brand named | |
| Does a warranty still apply if I bought the item from a foreign website? Consideration | no brand named | |
| Is it fair for a buyer to file a chargeback after the item arrived fine? Consideration | no brand named | |
| Should I wait for the shop to reply before disputing a charge? Consideration | no brand named | |
| Is PayPal buyer protection actually worth anything? Consideration | no brand named | |
| Is paying an online seller by bank transfer riskier than paying by card? Consideration | no brand named | |
| Is it better to buy toys on Black Friday or wait until closer to the holidays? Consideration | no brand named | |
| Are Black Friday TV deals lower-quality models made just for the sale? Consideration | no brand named | |
| Are big marketplace sale events worth waiting for if I need something now? Consideration | no brand named | |
| Do big sale days really save money, or just make you buy more? Consideration | no brand named | |
| Is it worth ordering from overseas sites during Singles' Day if shipping is slow? Consideration | no brand named | |
| Are end-of-season clothing sales online better than mid-season sales? Consideration | no brand named | |
| Is back-to-school season a good time to buy laptops for the kids? Consideration | no brand named | |
| Are the January sales online any good, or just leftover stock? Consideration | no brand named | |
| Are holiday gift deals in December better than in November? Consideration | no brand named | |
| Are flash sale sites actually cheaper or is it all hype? Consideration | no brand named | |
| Is it smart to buy something in a flash sale just because the timer is running out? Consideration | no brand named | |
| Are daily deal sites any good for kids' clothes and toys? Consideration | no brand named | |
| Are flash sale clothes the same quality as the full-price versions? Consideration | no brand named | |
| Are "70% off" deals on shopping sites usually real? Consideration | no brand named | |
| Do shops raise prices right before a sale to make the discount look bigger? Consideration | no brand named | |
| Are "buy one get one free" offers online really worth it? Consideration | no brand named | |
| Are "members-only prices" on shopping sites really any lower? Consideration | no brand named | |
| Are bundle deals online actually cheaper than buying the items separately? Consideration | no brand named | |
| Is it worth ordering from US online stores that don't ship internationally? Consideration | no brand named | |
| Are package forwarding services worth it, or do the fees kill the savings? Consideration | no brand named | |
| Is it cheaper to order clothes from abroad or just buy locally? Consideration | no brand named | |
| Is it safe to order from a foreign website I found through a search? Consideration | no brand named | |
| Is it better to choose a seller that charges duties at checkout or pay them on delivery? Consideration | no brand named | |
| Are cheap overseas orders still cheap once you add customs fees? Consideration | no brand named | |
| Do sellers who mark parcels as "gifts" to dodge customs cause problems for buyers? Consideration | no brand named | |
| Is express international shipping worth the extra cost? Consideration | no brand named | |
| Should I pay for tracked international shipping on a cheap item? Consideration | no brand named | |
| Is free international shipping usually much slower? Consideration | no brand named | |
| Is an overseas order likely to arrive in time for a birthday next month? Consideration | no brand named | |
| Should I pay in my own currency or the shop's currency at checkout? Consideration | no brand named | |
| Is a multi-currency card worth getting for shopping on foreign sites? Consideration | no brand named | |
| Is it safe to shop on websites that show prices in a different currency? Consideration | no brand named | |
| Do exchange rate changes affect my refund when I return something to a foreign shop? Consideration | no brand named | |
| Is it worth buying a phone from abroad if it might not support my local networks? Consideration | no brand named | |
| Are region-locked games and consoles a problem when buying from overseas? Consideration | no brand named | |
| Is a cheaper imported laptop worth it if the keyboard layout is different? Consideration | no brand named | |
| Are super-cheap shopping apps safe to give my card details to? Consideration | no brand named | |
| Are kids' toys from bargain shopping apps safe? Consideration | no brand named | |
| Is it worth buying from cheap shopping apps to resell at markets? Consideration | no brand named | |
| How can I tell if a website selling cheap brand-name shoes is a scam? Consideration | no brand named | |
| Is a shop with prices 80% below everyone else ever legit? Consideration | no brand named | |
| Do trust badges and "secure checkout" logos on a website mean anything? Consideration | no brand named | |
| Is the padlock in the browser bar enough to know a shop is safe? Consideration | no brand named | |
| Are online tools that check a website's age and reputation reliable? Consideration | no brand named | |
| Is a text saying my parcel needs a small redelivery fee a scam? Consideration | no brand named | |
| Is an email saying my shopping account is locked real or phishing? Consideration | no brand named | |
| Are "you've won a gift card" messages from big shopping sites ever real? Consideration | no brand named | |
| How can I tell a real order confirmation email from a fake one? Consideration | no brand named | |
| Is it safer to use a virtual card number for online shopping? Consideration | no brand named | |
| Is it safe to use Apple Pay or Google Pay on shopping sites I don't know? Consideration | no brand named | |
| Are one-click checkout buttons safe to use? Consideration | no brand named | |
| Should I use a separate card just for online shopping? Consideration | no brand named | |
| Is it okay to use the same password for all my shopping accounts? Consideration | no brand named | |
| Is it safer to check out as a guest than to create an account? Consideration | no brand named | |
| Is it worth using a separate email address just for online shopping? Consideration | no brand named | |
| Should I accept all cookies on shopping websites? Consideration | no brand named | |
| Do shopping apps that ask for my location really need it? Consideration | no brand named | |
| Is it safe to give my phone number to online shops? Consideration | no brand named | |
| Is "only 2 left in stock" on shopping sites usually true? Consideration | no brand named | |
| Are countdown timers on shopping sites real or just pressure tactics? Consideration | no brand named | |
| Do shopping sites make it hard to cancel subscriptions on purpose? Consideration | no brand named | |
| Is it a red flag when a site adds extras to my basket automatically? Consideration | no brand named | |
| Are "12 people are looking at this right now" messages real? Consideration | no brand named |
LIVE RANKING E-commerce and marketplaces
- 1 Amazon 11.6%
- 2 eBay 7.2%
- 3 Vinted 3%
- 4 Facebook Marketplace 2.4%
- 5 AliExpress 2.4%
- 6 Etsy 1.4%
- 7 Back Market 1.4%
- 8 Walmart 1%
500 questions · 78 brands · October 2026 See the full ranking
Brand ranking
Visibility rate: answers naming the brand out of the sector's 500 answers. Average position is where in the answer the brand is first named. Only this sector's brands are ranked. Monthly change appears from the second measurement.
| # | Brand | Visibility | Answers | Avg. position | Positive | Stage | Change |
|---|---|---|---|---|---|---|---|
| 1 | Amazon | 11.6% | 58 | 1.5 | 10% | 17 26 15 | – |
| 2 | eBay | 7.2% | 36 | 2.3 | 31% | 8 20 8 | – |
| 3 | Vinted | 3% | 15 | 1.7 | 47% | 5 7 3 | – |
| 4 | Facebook Marketplace | 2.4% | 12 | 2.2 | 42% | 2 8 2 | – |
| 5 | AliExpress | 2.4% | 12 | 2.3 | 8% | 4 7 1 | – |
| 6 | Etsy | 1.4% | 7 | 2.9 | 29% | 3 3 1 | – |
| 7 | Back Market | 1.4% | 7 | 2.9 | 100% | 0 6 1 | – |
| 8 | Walmart | 1% | 5 | 2 | 40% | 2 3 0 | – |
| 9 | Depop | 1% | 5 | 2.6 | 80% | 1 4 0 | – |
| 10 | Rakuten | 0.8% | 4 | 1.5 | 50% | 1 2 1 | – |
| 11 | Temu | 0.8% | 4 | 2 | 0% | 1 3 0 | – |
| 12 | Shopee | 0.8% | 4 | 3 | 0% | 3 0 1 | – |
| 13 | HelloFresh | 0.6% | 3 | 1 | 0% | 1 1 1 | – |
| 14 | Alibaba | 0.6% | 3 | 1.3 | 0% | 2 1 0 | – |
| 15 | Gumtree | 0.6% | 3 | 2 | 67% | 0 3 0 | – |
| 16 | Costco | 0.6% | 3 | 2.3 | 67% | 0 2 1 | – |
| 17 | ASOS | 0.6% | 3 | 2.3 | 33% | 0 3 0 | – |
| 18 | Craigslist | 0.6% | 3 | 3 | 67% | 0 3 0 | – |
| 19 | Poshmark | 0.6% | 3 | 4.3 | 33% | 1 2 0 | – |
| 20 | Lazada | 0.6% | 3 | 4.3 | 0% | 3 0 0 | – |
| 21 | Shein | 0.4% | 2 | 1.5 | 50% | 1 1 0 | – |
| 22 | Best Buy | 0.4% | 2 | 2 | 100% | 0 2 0 | – |
| 23 | Gousto | 0.4% | 2 | 2 | 0% | 1 0 1 | – |
| 24 | Buyee | 0.4% | 2 | 2.5 | 50% | 0 1 1 | – |
| 25 | Marley Spoon | 0.4% | 2 | 3 | 0% | 1 0 1 | – |
| 26 | ZenMarket | 0.4% | 2 | 3.5 | 50% | 0 1 1 | – |
| 27 | Home Chef | 0.4% | 2 | 4 | 0% | 1 0 1 | – |
| 28 | ThredUp | 0.4% | 2 | 5 | 50% | 1 1 0 | – |
| 29 | Notino | 0.2% | 1 | 1 | 100% | 0 1 0 | – |
| 30 | Vestiaire Collective | 0.2% | 1 | 1 | 100% | 0 1 0 | – |
| 31 | StockX | 0.2% | 1 | 1 | 100% | 0 1 0 | – |
| 32 | Instacart | 0.2% | 1 | 1 | 0% | 0 1 0 | – |
| 33 | Gopuff | 0.2% | 1 | 1 | 0% | 1 0 0 | – |
| 34 | Ocado | 0.2% | 1 | 1 | 0% | 0 1 0 | – |
| 35 | Zappos | 0.2% | 1 | 1 | 100% | 0 1 0 | – |
| 36 | Veepee | 0.2% | 1 | 1 | 0% | 1 0 0 | – |
| 37 | Mercari | 0.2% | 1 | 1 | 0% | 0 0 1 | – |
| 38 | FragranceNet | 0.2% | 1 | 2 | 100% | 0 1 0 | – |
| 39 | The RealReal | 0.2% | 1 | 2 | 100% | 0 1 0 | – |
| 40 | GOAT | 0.2% | 1 | 2 | 0% | 0 1 0 | – |
| 41 | Heritage Auctions | 0.2% | 1 | 2 | 100% | 0 1 0 | – |
| 42 | Flink | 0.2% | 1 | 2 | 0% | 1 0 0 | – |
| 43 | Picnic | 0.2% | 1 | 2 | 0% | 0 1 0 | – |
| 44 | JD.com | 0.2% | 1 | 2 | 0% | 1 0 0 | – |
| 45 | Rue La La | 0.2% | 1 | 2 | 0% | 1 0 0 | – |
| 46 | Yahoo! Auctions | 0.2% | 1 | 2 | 0% | 0 0 1 | – |
| 47 | Currys | 0.2% | 1 | 3 | 100% | 0 1 0 | – |
| 48 | Interflora | 0.2% | 1 | 3 | 100% | 0 1 0 | – |
| 49 | MPB | 0.2% | 1 | 3 | 0% | 0 1 0 | – |
| 50 | Ziffit | 0.2% | 1 | 3 | 100% | 0 1 0 | – |
Stage column: answers naming the brand in awareness · consideration · decision questions.
Sources SI points to
Sites and platforms the answers suggest checking.
- Keepa 10 answers
- CamelCamelCamel 10 answers
- Reddit 10 answers
- Trustpilot 6 answers
- ScamAdviser 5 answers
- PriceSpy 5 answers
- idealo 5 answers
- RTINGS 4 answers
- Wirecutter 3 answers
- Which? 3 answers
- YouTube 3 answers
- WorthPoint 2 answers
Organisations named
Public bodies, regulators and associations; they are not ranked as brands.
- Federal Trade Commission 2 answers
- FSC 2 answers
- GOTS 2 answers
- Fairtrade 2 answers
- UNECE 1 answers
- European Union 1 answers
- International Chamber of Commerce 1 answers
- Competition and Markets Authority 1 answers
- NHTSA 1 answers
- OECD 1 answers
- Citizens Advice 1 answers
- Trading Standards 1 answers
Brands not in the ranking (40)
Brands the answers named that are not e-commerce and marketplaces brands, so they are left out of the ranking.
- Google 32 answers
- Apple 27 answers
- PayPal 22 answers
- Visa 4 answers
- Microsoft 4 answers
- Mastercard 4 answers
- LEGO 3 answers
- Zara 3 answers
- TikTok 3 answers
- Revolut 3 answers
- TopCashback 3 answers
- UPS 3 answers
- Mozilla 3 answers
- DHL 3 answers
- FedEx 3 answers
- Samsung 3 answers
- IKEA 3 answers
- Dell 3 answers
- Honey 2 answers
- Klarna 2 answers
- 17TRACK 2 answers
- WhatsApp 2 answers
- MyUS 2 answers
- Wise 2 answers
- Facebook 2 answers
- PSA 2 answers
- Nintendo 2 answers
- H&M 2 answers
- Shipito 2 answers
- Instagram 2 answers
- Beckett 2 answers
- Lenovo 2 answers
- CGC 2 answers
- HP 2 answers
- Fakespot 1 answers
- Anker 1 answers
- Emma 1 answers
- TaskRabbit 1 answers
- Real Authentication 1 answers
- Pokémon 1 answers
METHOD
How this ranking is built
01
Questions
The questions are unbranded, in English and give no country, modelled on what people ask on forums, review sites and in the search box; the same set is asked every month.
02
Answers
Every answer in this measurement comes from Claude Opus 5.5, without web search. We record the brands each answer names, their order and the tone.
03
Limits
SI answers vary a little each time and the model's knowledge stops at a point in time, so current prices and campaigns may not show up.
NEXT STEP
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