SI SECTOR INDEX · GLOBAL
Which telecoms brands does SI recommend?
POPULAR QUESTIONS Claude Opus 5.5
500 telecoms questions tracked in Claude Opus 5.5 answers, with no country given.
| Question | Model | Top mentioned brands |
|---|---|---|
| What is an MVNO and how can it be so much cheaper? Awareness | giffgaffO2Mint Mobile | |
| best eSIM for a month backpacking around Southeast Asia Consideration | AiraloHolaflyNomad | |
| Are there any unlimited data plans with no contract and no credit check? Decision | VisibleMetro by T-MobileCricket Wireless | |
| What's the difference between low-earth-orbit satellite internet and the old kind? Awareness | HughesNetViasatStarlink | |
| Is a local SIM card cheaper than a travel eSIM in Thailand? Consideration | AISTruedtac | |
| What's the cheapest plan with just a few GB of data for light use? Decision | TelloMint MobileLebara | |
| How do travel eSIMs work, and do I keep my own number? Awareness | AiraloHolaflyNomad | |
| Should I switch from Vodafone to a cheaper network that uses the same masts? Consideration | VodafoneVOXITalkmobile | |
| Which budget network should I choose if I want the lowest monthly bill? Decision | TelloMint MobileVisible | |
| What parental controls do broadband providers offer? Awareness | BTSkyVirgin Media | |
| Which mobile providers have the best customer service? Consideration | Tesco MobilegiffgaffSky Mobile | |
| What's the cheapest prepaid plan that still has decent data? Decision | Mint MobileVisiblegiffgaff | |
| Which carriers have the strongest protection against SIM swap fraud? Consideration | VerizonAT&TT-Mobile | |
| Which internet plans come with whole-home Wi-Fi coverage included? Decision | BTSkyVirgin Media | |
| Do carrier spam-blocking features actually work? Consideration | T-MobileAT&TVerizon | |
| Which TV and broadband bundle should I pick for a family that loves sports? Decision | SkyVirgin MediaBT | |
| best mobile plans for a small business with staff on the road Consideration | TelstraEEVerizon | |
| Where can I compare travel eSIM prices for a trip to the USA? Decision | AiraloHolaflyNomad | |
| Is Nomad a reliable eSIM for a two-week trip to South Korea? Consideration | NomadKTSK Telecom | |
| Where's the cheapest place to buy a tourist SIM in Mexico? Decision | TelcelAT&TMovistar | |
| How do I turn on my carrier's free spam call filter? Decision | T-MobileAT&TVerizon | |
| Which plan should I choose for monthly work trips to Singapore and Hong Kong? Decision | AiraloNomadHolafly | |
| What is satellite texting on phones and when does it work? Awareness | T-MobileStarlink | |
| Which carriers have the most reliable 5G network? Consideration | T-MobileEE | |
| Which providers guarantee a fixed price for the whole contract? Decision | VerizonT-Mobile | |
| Can my mobile carrier block adult content on my child's phone? Awareness | VerizonT-Mobile | |
| Are travel eSIMs cheaper than my carrier's roaming pass? Consideration | AiraloHolafly | |
| Which plan should I choose if I call relatives in India every week? Decision | Lyca MobileLebara | |
| Airalo or Holafly for a two-week trip to Japan? Consideration | AiraloHolafly | |
| How do I get support from my provider in a language other than English? Decision | LycamobileLebara | |
| Is Saily or Ubigi better value for a semester abroad in Europe? Consideration | SailyUbigi | |
| Where can I find a discount code for Holafly or Airalo? Decision | AiraloHolafly | |
| Do any mobile plans include free calls to other countries? Consideration | Lyca MobileLebara | |
| Are business roaming bundles cheaper than buying travel eSIMs for staff? Consideration | AiraloHolafly | |
| Lebara or Lycamobile: which is cheaper for calling family abroad? Consideration | LebaraLycamobile | |
| Is Google Fi worth it for someone who travels abroad several times a year? Consideration | Google FiT-Mobile | |
| Why does my phone show 5G but the speeds feel like 4G? Awareness | AT&T | |
| best phone plan for a student who mostly uses social media and music Consideration | VOXI | |
| How much does satellite internet cost upfront for the dish and setup? Decision | Starlink | |
| Do mobile carriers offer discounts for people over 60? Awareness | T-Mobile | |
| Is customer support worse on budget mobile networks? Consideration | giffgaff | |
| Can I take a satellite internet kit in a campervan, and what plan do I need? Decision | Starlink | |
| How does satellite internet work, and why was it always so slow? Awareness | Starlink | |
| Are plan extras like free roaming days worth paying more for? Consideration | Airalo | |
| Which internet option should I choose for a farmhouse with poor phone signal? Decision | Starlink | |
| Does Orange still charge roaming fees when travelling around Africa? Awareness | Orange | |
| Is Starlink worth it for someone working remotely in the countryside? Consideration | Starlink | |
| How can I find out what internet is available before buying a rural property? Decision | Starlink | |
| Is satellite internet affected by heavy rain and snow? Consideration | Starlink | |
| Can I try a network for a week before switching to make sure the signal's okay? Decision | T-Mobile | |
| Can you game on satellite internet or is the lag too bad? Consideration | Starlink | |
| Starlink or 5G home internet for a rural house? Consideration | Starlink | |
| best type of internet connection for competitive online gaming Consideration | Starlink | |
| What are the options for decent internet in a remote area with no fibre? Consideration | Starlink | |
| Are community fibre schemes worth joining in rural areas? Consideration | B4RN | |
| Is roaming free in the EU if my plan is from outside the EU? Consideration | T-Mobile | |
| best backup internet option for a small business that can't go offline Consideration | Starlink | |
| Starlink Business or a fibre leased line for a remote work site? Consideration | Starlink | |
| Is Airalo legit, or are there hidden catches? Consideration | Airalo | |
| Is unlimited mobile data actually unlimited, or is there always a catch? Awareness | no brand named | |
| Is an unlimited data plan worth it if I stream on my commute every day? Consideration | no brand named | |
| What's the cheapest way to get a genuinely unlimited data plan? Decision | no brand named | |
| How much mobile data does an average person use in a month? Awareness | no brand named | |
| Are the premium unlimited tiers worth paying extra over the basic unlimited plan? Consideration | no brand named | |
| Which unlimited plan should I pick if I watch videos for hours every day? Decision | no brand named | |
| What uses up the most mobile data on a phone? Awareness | no brand named | |
| Unlimited data or a big fixed allowance for someone who works from cafes? Consideration | no brand named | |
| How can I check how much data I use before choosing a new plan? Decision | no brand named | |
| Why does my mobile data run out so fast when I barely use my phone? Awareness | no brand named | |
| Does it make sense to put every family member on unlimited data? Consideration | no brand named | |
| Where can I compare SIM-only deals side by side? Decision | no brand named | |
| What is a SIM-only plan and how is it different from a phone contract? Awareness | no brand named | |
| Would 5GB a month be enough if I only use email, maps and messaging? Consideration | no brand named | |
| How do I sign up for a SIM-only plan online and get the SIM delivered? Decision | no brand named | |
| Can I put a SIM-only deal in the phone I already own? Awareness | no brand named | |
| Is 10GB of data a month enough for a student? Consideration | no brand named | |
| How do I find out which big network a budget carrier runs on? Decision | no brand named | |
| Do budget carriers use the same towers as the big networks? Awareness | no brand named | |
| Do I need a bigger data allowance if I join video calls on my phone? Consideration | no brand named | |
| How do I check if 5G is available where I live before switching? Decision | no brand named | |
| What is 5G and do I actually need it? Awareness | no brand named | |
| Should I get a plan with data rollover or just a bigger allowance? Consideration | no brand named | |
| Which plan should I pick to avoid video being capped at standard definition? Decision | no brand named | |
| What's the difference between low-band and mmWave 5G? Awareness | no brand named | |
| Is a SIM-only plan cheaper than getting a phone on contract over two years? Consideration | no brand named | |
| Can I pay to remove the speed cap after I hit my data limit? Decision | no brand named | |
| What does 'deprioritised data' mean on an unlimited plan? Awareness | no brand named | |
| Monthly rolling SIM-only or a 12-month SIM-only deal, which is better value? Consideration | no brand named | |
| Which family plan should I pick for two adults and three kids? Decision | no brand named | |
| What is a fair use policy on a mobile plan? Awareness | no brand named | |
| Are 30-day SIM-only plans a good idea if I might switch soon? Consideration | no brand named | |
| How do I add my partner's number to my existing mobile plan? Decision | no brand named | |
| How do family mobile plans work, and who owns the account? Awareness | no brand named | |
| Do SIM-only plans get the same coverage as the big contract plans? Consideration | no brand named | |
| What's the cheapest way to give my kid a phone number for emergencies? Decision | no brand named | |
| Can each line on a family plan have a different data allowance? Awareness | no brand named | |
| Are cheap budget carriers reliable or do you get worse service? Consideration | no brand named | |
| Which plan should I pick if I mostly make calls and rarely use data? Decision | no brand named | |
| At what age do most kids get their first phone plan? Awareness | no brand named | |
| Do MVNO customers get slower speeds when the network is busy? Consideration | no brand named | |
| How do I sign up for a phone plan if I don't want to do it online? Decision | no brand named | |
| Can I get a SIM for my child that only calls approved numbers? Awareness | no brand named | |
| Are smaller virtual networks worth it compared with the major carriers? Consideration | no brand named | |
| Cheapest pay-as-you-go plan for a phone I only keep for emergencies Decision | no brand named | |
| Do mobile carriers give student discounts, and how do you prove you're a student? Awareness | no brand named | |
| What are the downsides of switching to a discount mobile brand? Consideration | no brand named | |
| Where do I find the cheapest phone plan for a student right now? Decision | no brand named | |
| What is a nine-month broadband contract and how does it work? Awareness | no brand named | |
| Is it worth paying more for a plan that includes 5G? Consideration | no brand named | |
| How do I work out the total cost of a phone contract before signing? Decision | no brand named | |
| How does buying a phone on a monthly payment plan from a carrier work? Awareness | no brand named | |
| Will my older 4G phone stop working when networks switch off old services? Consideration | no brand named | |
| Do I have to call my carrier to lower the bill once my phone is paid off? Decision | no brand named | |
| Is buying a phone through a carrier the same as taking out a loan? Awareness | no brand named | |
| Does using 5G drain the phone battery faster than 4G? Consideration | no brand named | |
| How do I claim the streaming perk that came with my phone plan? Decision | no brand named | |
| Why do some phone plans come with free streaming subscriptions? Awareness | no brand named | |
| Is my carrier throttling my video streaming quality on purpose? Consideration | no brand named | |
| Which phone deal should I take: the cheaper one or the one with a free tablet? Decision | no brand named | |
| What is a mobile hotspot and does it count against my data? Awareness | no brand named | |
| Is a plan with a higher priority data threshold worth paying for? Consideration | no brand named | |
| Which plan should I choose if I need lots of hotspot data for work? Decision | no brand named | |
| Why do some plans limit hotspot data even when the data is unlimited? Awareness | no brand named | |
| Is a plan with a hard data cap better than one that throttles? Consideration | no brand named | |
| How much does a data-only SIM for a portable hotspot usually cost? Decision | no brand named | |
| What's the actual difference between prepaid and postpaid phone plans? Awareness | no brand named | |
| Is a family plan actually cheaper than everyone having their own SIM-only deal? Consideration | no brand named | |
| Prepaid or contract if I don't know how long I'll stay in the area? Decision | no brand named | |
| Does prepaid credit expire if I don't use it? Awareness | no brand named | |
| Are shared data pools a good idea for a family with teenagers? Consideration | no brand named | |
| How can I top up my kid's prepaid phone from my own account? Decision | no brand named | |
| How does auto top-up work on a prepaid SIM? Awareness | no brand named | |
| What happens to a family plan if one person wants to leave? Consideration | no brand named | |
| Where can I buy a prepaid top-up with cash if I don't have a bank card? Decision | no brand named | |
| Why do phone contracts lock you in for 24 months? Awareness | no brand named | |
| best family plan when everyone in the house streams a lot Consideration | no brand named | |
| Should I sign a new 24-month deal or go month-to-month when my contract ends? Decision | no brand named | |
| How are early termination fees calculated on a phone contract? Awareness | no brand named | |
| Prepaid or a contract line for my 11-year-old's first phone? Consideration | no brand named | |
| How do I find out when my current phone contract ends? Decision | no brand named | |
| Do I still have to pay off my phone if I cancel the contract early? Awareness | no brand named | |
| Should my child's first phone plan have data or just calls and texts? Consideration | no brand named | |
| How do I cancel my broadband early without paying the full exit fee? Decision | no brand named | |
| Why do mobile carriers run a credit check before giving you a contract? Awareness | no brand named | |
| Are kids' phone plans with built-in controls worth it? Consideration | no brand named | |
| Which kinds of phone plans don't require a credit check at all? Decision | no brand named | |
| Can I get a phone contract with no credit history after moving to a new country? Awareness | no brand named | |
| How much mobile data does a 13 year old actually need? Consideration | no brand named | |
| Where can I get a phone contract if I keep failing credit checks? Decision | no brand named | |
| Why did my phone bill go up when I'm still in contract? Awareness | no brand named | |
| Is a basic plan with only calls and texts enough for a retiree? Consideration | no brand named | |
| How do I block premium-rate numbers and in-app charges on my phone bill? Decision | no brand named | |
| Are carriers allowed to raise prices in the middle of a contract? Awareness | no brand named | |
| Are senior-specific phone plans better value than regular cheap plans? Consideration | no brand named | |
| How do I apply for a low-income discount on my phone or internet bill? Decision | no brand named | |
| Why is my phone bill so high this month? Awareness | no brand named | |
| Are student phone deals actually cheaper than regular SIM-only plans? Consideration | no brand named | |
| What does it cost to switch to full fibre, and are there setup fees? Decision | no brand named | |
| What are third-party charges on my phone bill? Awareness | no brand named | |
| Is it smarter to stay on my parents' plan or get my own while at uni? Consideration | no brand named | |
| How do I check if fibre is available at my address? Decision | no brand named | |
| Are there discounted internet plans for people on a low income? Awareness | no brand named | |
| Are student broadband deals for a shared house worth it? Consideration | no brand named | |
| Which fibre package should I choose if I'm moving into a new-build home? Decision | no brand named | |
| What is full fibre broadband and how is it different from regular broadband? Awareness | no brand named | |
| Should I put the broadband contract in my name if I'm sharing with housemates? Consideration | no brand named | |
| Which broadband speed tier should I pick for 4K streaming on several TVs? Decision | no brand named | |
| What's the difference between fibre to the cabinet and fibre to the home? Awareness | no brand named | |
| Is it smarter to buy a refurbished phone and pair it with a cheap plan? Consideration | no brand named | |
| How do I test my broadband speed properly before complaining to my ISP? Decision | no brand named | |
| What do the Mbps numbers on broadband plans actually mean? Awareness | no brand named | |
| Is a 36-month phone payment plan a bad idea? Consideration | no brand named | |
| Should I switch from DSL now or wait until fibre reaches my street? Decision | no brand named | |
| What's the difference between download and upload speed? Awareness | no brand named | |
| Are 0% phone financing offers from carriers really interest-free? Consideration | no brand named | |
| Which type of home internet should I choose for a rented flat? Decision | no brand named | |
| Why am I not getting the broadband speed I'm paying for? Awareness | no brand named | |
| Is an iPhone cheaper on a carrier contract or bought outright from Apple? Consideration | no brand named | |
| How do I find out if 5G home internet is available at my address? Decision | no brand named | |
| Cable, fibre or DSL internet: what's the difference? Awareness | no brand named | |
| Do carrier deals that include Netflix actually save you money? Consideration | no brand named | |
| Which should I pick: 5G home internet or a slower fixed line? Decision | no brand named | |
| What is 5G home internet and how does it work? Awareness | no brand named | |
| Is device insurance from my carrier worth it? Consideration | no brand named | |
| How do I find a home internet plan with no data cap? Decision | no brand named | |
| What's fixed wireless broadband, and is it the same as mobile data? Awareness | no brand named | |
| Should I pay for a plan with cloud storage included or buy storage separately? Consideration | no brand named | |
| Should we upgrade to an uncapped plan or just keep an eye on our usage? Decision | no brand named | |
| Do home internet plans still have data caps? Awareness | no brand named | |
| Can I use my phone's hotspot instead of paying for home internet? Consideration | no brand named | |
| How do I book a broadband installation before I move in? Decision | no brand named | |
| What happens if I go over my home internet data cap? Awareness | no brand named | |
| Is tethering a laptop for uni work going to burn through my data? Consideration | no brand named | |
| How much do providers charge to rent extra Wi-Fi boosters? Decision | no brand named | |
| How long does it usually take to get broadband installed in a new home? Awareness | no brand named | |
| Is a dedicated mobile Wi-Fi device better than using my phone as a hotspot? Consideration | no brand named | |
| Which broadband plan should I get for gaming and streaming at the same time? Decision | no brand named | |
| Does an engineer need to come inside my house to install fibre? Awareness | no brand named | |
| Prepaid or contract: which works out cheaper over a year? Consideration | no brand named | |
| Which home internet plan is most reliable for working from home? Decision | no brand named | |
| Do I need my landlord's permission to get broadband installed in a rented flat? Awareness | no brand named | |
| Is prepaid a good idea for someone who always forgets to top up? Consideration | no brand named | |
| Which broadband extras are worth paying for as a remote worker: backup, static IP or faster upload? Decision | no brand named | |
| Why is my Wi-Fi fast in one room and terrible in another? Awareness | no brand named | |
| Do prepaid customers get lower priority on the network than contract customers? Consideration | no brand named | |
| How do I drop the TV part of my bundle but keep the internet? Decision | no brand named | |
| What's the difference between my broadband speed and my Wi-Fi speed? Awareness | no brand named | |
| Are prepaid plans less reliable than monthly contracts? Consideration | no brand named | |
| Should I take the quad-play deal with mobile, broadband, TV and landline? Decision | no brand named | |
| What is ping and why does it matter more than speed for gaming? Awareness | no brand named | |
| Is it worth going postpaid just to get a better phone deal? Consideration | no brand named | |
| How do I keep my home phone number when I cancel the landline? Decision | no brand named | |
| Why does my game lag even with fast internet? Awareness | no brand named | |
| Is a pay-as-you-go balance or a monthly prepaid bundle better for light users? Consideration | no brand named | |
| Can I sign up for a new mobile plan online and get the eSIM straight away? Decision | no brand named | |
| Why do my video calls freeze even though my speed test looks fine? Awareness | no brand named | |
| Is it safe to buy prepaid top-up vouchers from third-party websites? Consideration | no brand named | |
| How do I move my eSIM to a new phone? Decision | no brand named | |
| How much upload speed do I need to work from home? Awareness | no brand named | |
| Is a 12-month contract better than a 24-month one if the monthly price is higher? Consideration | no brand named | |
| How do I ask my carrier to swap my physical SIM for an eSIM? Decision | no brand named | |
| What's included in a typical TV, broadband and phone bundle? Awareness | no brand named | |
| Are no-contract monthly plans really more flexible or is there a catch? Consideration | no brand named | |
| Should I install a travel eSIM before I fly or after I land? Decision | no brand named | |
| Do I still need a landline to get home broadband? Awareness | no brand named | |
| Do carriers quietly raise your price when the contract ends? Consideration | no brand named | |
| How do I turn off data roaming properly so I don't get charged? Decision | no brand named | |
| What is a digital landline and will my old phone still work? Awareness | no brand named | |
| Is it ever worth paying an early exit fee to switch to a cheaper plan? Consideration | no brand named | |
| Which plan should I get if I spend three months a year abroad? Decision | no brand named | |
| Why is internet so slow in rural areas? Awareness | no brand named | |
| Can I get out of a phone contract early without a fee if I move abroad? Consideration | no brand named | |
| How do I register a local prepaid SIM after moving abroad? Decision | no brand named | |
| What is an eSIM and how is it different from a physical SIM? Awareness | no brand named | |
| Will a new carrier pay off my early termination fee if I switch to them? Consideration | no brand named | |
| How do I set up a second number on my phone for my business? Decision | no brand named | |
| Does my phone support eSIM, and how can I check? Awareness | no brand named | |
| Does paying a phone contract on time help build my credit score? Consideration | no brand named | |
| How do I add international calling to my mobile plan for just one month? Decision | no brand named | |
| What are roaming charges and why are they so expensive? Awareness | no brand named | |
| Will a hard credit check for a phone contract hurt my score? Consideration | no brand named | |
| How do I turn on Wi-Fi calling, and what if my carrier doesn't offer it? Decision | no brand named | |
| Will I be charged for receiving calls when I'm abroad? Awareness | no brand named | |
| Can I leave my contract without a fee if the price goes up? Consideration | no brand named | |
| What should I have ready before I sign up with a new mobile network? Decision | no brand named | |
| Does my phone use data abroad even if I don't open any apps? Awareness | no brand named | |
| Is it better to pick a plan with a price lock even if it costs a bit more? Consideration | no brand named | |
| When's the right time to switch broadband so I don't pay for two at once? Decision | no brand named | |
| Can I buy a local SIM card at the airport when I land? Awareness | no brand named | |
| How do I avoid the yearly price hikes on my broadband and mobile? Consideration | no brand named | |
| How do I get the code I need to transfer my number to a new network? Decision | no brand named | |
| Do I need my passport to buy a SIM card in another country? Awareness | no brand named | |
| Should I put a spending cap on my mobile account? Consideration | no brand named | |
| What should I do if my number transfer is stuck or failed? Decision | no brand named | |
| What does dual SIM mean, and can both numbers work at the same time? Awareness | no brand named | |
| Is it cheaper to pay for extra data or upgrade my plan permanently? Consideration | no brand named | |
| How do I get my carrier to unlock my phone for free? Decision | no brand named | |
| Why is calling abroad from a mobile still so expensive? Awareness | no brand named | |
| Do I get charged for calling customer service or special numbers on my plan? Consideration | no brand named | |
| What should I say to my provider to get a better deal without switching? Decision | no brand named | |
| What is Wi-Fi calling and does it cost extra? Awareness | no brand named | |
| Are paper bill fees worth paying, or should I switch to e-billing? Consideration | no brand named | |
| How do I get through to the retentions team when I call? Decision | no brand named | |
| Do all carriers support Wi-Fi calling on every phone? Awareness | no brand named | |
| Is a cheap broadband deal for pensioners worth switching for? Consideration | no brand named | |
| How do I cancel my mobile contract without being talked out of it? Decision | no brand named | |
| How does switching mobile providers work without losing service? Awareness | no brand named | |
| What's the most affordable way to stay connected when money is really tight? Consideration | no brand named | |
| How do I make sure I'm not still billed after cancelling my plan? Decision | no brand named | |
| Do I need to tell my old provider I'm leaving, or does the new one handle it? Awareness | no brand named | |
| Are free or heavily discounted phones from carriers a good deal for low-income families? Consideration | no brand named | |
| How far in advance should I arrange internet before moving? Decision | no brand named | |
| What is number porting and how long does it take? Awareness | no brand named | |
| Is it worth upgrading to full fibre if my current broadband seems fine? Consideration | no brand named | |
| How do I avoid a gap with no internet when we move house? Decision | no brand named | |
| Can I still keep my old number if the contract was cancelled weeks ago? Awareness | no brand named | |
| Is symmetrical fibre worth paying extra for if I upload a lot? Consideration | no brand named | |
| What's the cheapest stopgap internet while I wait for broadband at a new place? Decision | no brand named | |
| Can I move my number from prepaid to a contract with another carrier? Awareness | no brand named | |
| Is fibre more reliable than copper broadband during storms? Consideration | no brand named | |
| Which network should I pick if I travel all over the country for work? Decision | no brand named | |
| What does it mean when a phone is locked to a carrier? Awareness | no brand named | |
| Do smaller fibre providers give better service than the big ISPs? Consideration | no brand named | |
| How do I check mobile signal at a new address before signing a lease? Decision | no brand named | |
| How can I tell if my phone is unlocked? Awareness | no brand named | |
| What internet speed does a family of five actually need? Consideration | no brand named | |
| Will my carrier give me a free signal booster if coverage at home is poor? Decision | no brand named | |
| What's a retention deal and how do people get them? Awareness | no brand named | |
| Is 100Mbps enough for working from home with video calls? Consideration | no brand named | |
| How much does it cost to get a signal booster professionally installed? Decision | no brand named | |
| How much notice do I need to give to cancel my broadband? Awareness | no brand named | |
| Is gigabit internet worth it or is it overkill for most homes? Consideration | no brand named | |
| Which plan should I pick for road trips through areas with patchy signal? Decision | no brand named | |
| What happens to my email address when I cancel my internet provider? Awareness | no brand named | |
| Do I need fast broadband if I just browse and watch TV? Consideration | no brand named | |
| How do I report a mobile black spot to my network? Decision | no brand named | |
| Do I have to return the router when I cancel my broadband? Awareness | no brand named | |
| Is cable internet good enough for gaming or should I wait for fibre? Consideration | no brand named | |
| How do I claim a credit on my bill after an outage? Decision | no brand named | |
| Can I take my broadband with me when I move house? Awareness | no brand named | |
| Is cable broadband less reliable at peak times than fibre? Consideration | no brand named | |
| Where can I check live outage reports for my mobile network? Decision | no brand named | |
| Do I have to sign a new contract if I move my broadband to a new address? Awareness | no brand named | |
| Fibre or cable broadband if they cost the same? Consideration | no brand named | |
| Which ISP should I switch to if my current one has constant packet loss? Decision | no brand named | |
| How do mobile coverage maps work, and how accurate are they? Awareness | no brand named | |
| Is it worth leaving old copper broadband if it still works for me? Consideration | no brand named | |
| How do I report a broadband fault so it actually gets fixed fast? Decision | no brand named | |
| Why do I get full bars but nothing loads? Awareness | no brand named | |
| Does fibre or cable cope better with lots of devices at once? Consideration | no brand named | |
| Can I leave my contract early if my broadband keeps dropping? Decision | no brand named | |
| Why is my mobile signal so bad inside my house but fine outside? Awareness | no brand named | |
| Is 5G home internet reliable enough to replace cable or fibre? Consideration | no brand named | |
| Should I pay for an engineer visit if the fault might be inside my home? Decision | no brand named | |
| What is a mobile signal booster, and are they legal to use? Awareness | no brand named | |
| Is 5G home broadband any good for online gaming latency? Consideration | no brand named | |
| How do I check a provider's customer service record before I sign up? Decision | no brand named | |
| Could our new energy-efficient windows be blocking phone signal? Awareness | no brand named | |
| 5G home internet or regular broadband for a short-term rental? Consideration | no brand named | |
| What should I include in a complaint email to my mobile provider? Decision | no brand named | |
| Why do I lose signal completely on some country roads? Awareness | no brand named | |
| Are 4G or 5G home routers a good option for students who move every year? Consideration | no brand named | |
| How do I ask for compensation after an engineer missed two appointments? Decision | no brand named | |
| Why does my phone suddenly say 'SOS only' or 'no service'? Awareness | no brand named | |
| Is it worth paying extra for unlimited home broadband data? Consideration | no brand named | |
| Can I change my phone bill date to match when I get paid? Decision | no brand named | |
| How can I tell if there's a mobile network outage or it's just my phone? Awareness | no brand named | |
| Will a family that streams a lot blow through a 1TB home internet cap? Consideration | no brand named | |
| How do I get a refund for being overcharged on my phone bill? Decision | no brand named | |
| Can I still call emergency services during a network outage? Awareness | no brand named | |
| Is a capped plan ever a good idea for home broadband? Consideration | no brand named | |
| What do I do if I'm still being billed by a provider I left months ago? Decision | no brand named | |
| Why does my broadband keep dropping out at the same time every evening? Awareness | no brand named | |
| Are cheap capped broadband plans okay for someone living alone? Consideration | no brand named | |
| How do I lock my mobile account so nobody can move my number? Decision | no brand named | |
| How do I know if the internet outage is my provider or my router? Awareness | no brand named | |
| Is self-install broadband easy enough or should I pay for an engineer? Consideration | no brand named | |
| What should I do right now if my phone lost signal and I suspect a SIM swap? Decision | no brand named | |
| Why is it so hard to reach a real person at my phone company? Awareness | no brand named | |
| Are installation fees negotiable when signing up for broadband? Consideration | no brand named | |
| How do I report a scam text message to my mobile network? Decision | no brand named | |
| What's the quickest way to contact my mobile provider's support? Awareness | no brand named | |
| Is it worth paying for professional setup of my home internet and Wi-Fi? Consideration | no brand named | |
| How do I turn on content filtering on my home broadband? Decision | no brand named | |
| How do I make a formal complaint to my broadband provider? Awareness | no brand named | |
| Is the router my ISP gave me good enough, or should I buy my own? Consideration | no brand named | |
| How do I move my sole-trader phone number onto a business account? Decision | no brand named | |
| How long should I give my provider to fix a complaint before escalating? Awareness | no brand named | |
| Are mesh Wi-Fi systems from internet providers worth renting? Consideration | no brand named | |
| What do business mobile plans typically cost per line? Decision | no brand named | |
| Is there an independent body I can escalate a telecom complaint to? Awareness | no brand named | |
| Wi-Fi extender or mesh system for a two-storey house? Consideration | no brand named | |
| One carrier for the whole team or mix and match: which should I pick? Decision | no brand named | |
| Why am I still being charged for an add-on I cancelled? Awareness | no brand named | |
| Should I run an ethernet cable to my home office instead of relying on Wi-Fi? Consideration | no brand named | |
| How do I get broadband set up quickly for a new office lease? Decision | no brand named | |
| Why is my first phone bill higher than the monthly price I was quoted? Awareness | no brand named | |
| Is it worth paying for a gaming-focused broadband package? Consideration | no brand named | |
| Which business broadband package should I pick for a five-person design studio? Decision | no brand named | |
| What is a SIM swap scam and how does it work? Awareness | no brand named | |
| Does a static IP or open NAT matter when choosing an ISP for gaming? Consideration | no brand named | |
| Can I negotiate the price of a business broadband contract? Decision | no brand named | |
| How would I know if someone has hijacked my phone number? Awareness | no brand named | |
| Are low-latency broadband plans worth it or just marketing? Consideration | no brand named | |
| How do I set roaming limits on my employees' work phones? Decision | no brand named | |
| Why am I suddenly getting so many spam calls? Awareness | no brand named | |
| Is it worth getting a business broadband line for my home office? Consideration | no brand named | |
| How do I move my teenager onto their own plan when they turn 18? Decision | no brand named | |
| How do scammers fake local phone numbers? Awareness | no brand named | |
| Can I get my employer to pay for a better home internet plan? Consideration | no brand named | |
| Can I get a SIM-only plan without a local bank account? Decision | no brand named | |
| What's the difference between a business mobile plan and a personal one? Awareness | no brand named | |
| Do we need a second broadband line if two of us work from home? Consideration | no brand named | |
| How do I cancel a relative's phone and broadband after they've passed away? Decision | no brand named | |
| Do I need a registered company to get a business phone plan? Awareness | no brand named | |
| Can our home internet handle two people on video calls and the kids streaming? Consideration | no brand named | |
| Can I upgrade my broadband speed mid-contract, and will it cost extra? Decision | no brand named | |
| What makes business broadband different from home broadband? Awareness | no brand named | |
| Are TV and broadband bundles actually cheaper than buying separately? Consideration | no brand named | |
| What is a static IP address and does my small business need one? Awareness | no brand named | |
| Is it worth keeping a pay TV package when I already stream everything? Consideration | no brand named | |
| How do companies handle roaming costs for staff who travel a lot? Awareness | no brand named | |
| Do bundle deals make it harder to switch providers later? Consideration | no brand named | |
| Do eSIM-only iPhones work with every carrier when you travel? Awareness | no brand named | |
| Is TV over broadband as good as a satellite dish or cable box? Consideration | no brand named | |
| What is 5G standalone, and why do carriers keep advertising it? Awareness | no brand named | |
| Is it worth keeping a home phone line if I already have a mobile? Consideration | no brand named | |
| Why do some providers charge line rental when I don't even use a landline? Awareness | no brand named | |
| Will my personal alarm keep working when landlines switch to digital? Consideration | no brand named | |
| Can I take my 5G home internet router to a holiday home or another address? Awareness | no brand named | |
| Is a VoIP phone line as reliable as a traditional landline? Consideration | no brand named | |
| Can I use a travel eSIM to hotspot my laptop abroad? Awareness | no brand named | |
| Is 4G home broadband good enough for a rural cottage? Consideration | no brand named | |
| Do phone companies offer extra help for customers with hearing or sight loss? Awareness | no brand named | |
| Is it worth switching my main number to an eSIM? Consideration | no brand named | |
| Are eSIMs more secure than physical SIM cards? Consideration | no brand named | |
| What are the downsides of eSIM if my phone breaks or gets lost? Consideration | no brand named | |
| Are unlimited data travel eSIMs actually unlimited? Consideration | no brand named | |
| Do travel eSIMs give you a local phone number for calls? Consideration | no brand named | |
| Is my carrier's daily roaming pass worth it or should I buy a local SIM? Consideration | no brand named | |
| How do I avoid a huge roaming bill when my teenager goes on a school trip abroad? Consideration | no brand named | |
| Are airport SIM card kiosks a rip-off compared with shops in town? Consideration | no brand named | |
| Should I get a local SIM or keep roaming during my first month in a new country? Consideration | no brand named | |
| Is dual SIM a good way to keep work and personal numbers on one phone? Consideration | no brand named | |
| Can I keep my home SIM active for texts while using a travel eSIM for data? Consideration | no brand named | |
| Is it worth keeping my old number active on a cheap plan after moving countries? Consideration | no brand named | |
| Does using two SIMs drain the battery or cause signal problems? Consideration | no brand named | |
| Is an international calling add-on worth it or should I just use WhatsApp? Consideration | no brand named | |
| What's the cheapest way to call family overseas from a landline? Consideration | no brand named | |
| Are international calling cards still worth using? Consideration | no brand named | |
| Is Wi-Fi calling a good fix for poor mobile signal at home? Consideration | no brand named | |
| Will Wi-Fi calling from abroad be charged as an international call? Consideration | no brand named | |
| Is it worth switching carriers just to save a little money each month? Consideration | no brand named | |
| Should I switch broadband providers every year to keep getting new customer deals? Consideration | no brand named | |
| Is switching broadband provider a hassle, or is it easy these days? Consideration | no brand named | |
| What should I check before moving our whole family to a new network? Consideration | no brand named | |
| Is it smart to choose a network based on the first-year price alone? Consideration | no brand named | |
| Is it risky to port my business number to a new provider? Consideration | no brand named | |
| Will I miss texts or calls while my number is being transferred? Consideration | no brand named | |
| Can I port my number to a carrier that only offers eSIMs? Consideration | no brand named | |
| Is it worth unlocking my phone before travelling? Consideration | no brand named | |
| Should I buy an unlocked phone or one from my carrier? Consideration | no brand named | |
| Are third-party phone unlocking services safe to use? Consideration | no brand named | |
| Can my carrier refuse to unlock a phone I've already paid off? Consideration | no brand named | |
| Is threatening to cancel actually a good way to get a cheaper phone bill? Consideration | no brand named | |
| Are retention offers usually better than new customer deals? Consideration | no brand named | |
| Is a retention discount worth it if it locks me into a new two-year term? Consideration | no brand named | |
| Should I accept the first retention offer or push for more? Consideration | no brand named | |
| Do providers actually let you leave if you keep refusing their offers? Consideration | no brand named | |
| Is it better to cancel by phone, online chat or in writing? Consideration | no brand named | |
| Should I cancel our TV package or try downgrading it first? Consideration | no brand named | |
| Can I cancel a new phone contract within the cooling-off period? Consideration | no brand named | |
| Is it easier to cancel with a budget network than with a big carrier? Consideration | no brand named | |
| Should I move my current broadband or start fresh with a new provider at the new place? Consideration | no brand named | |
| Is a 12-month broadband contract a problem if my lease is shorter? Consideration | no brand named | |
| What happens if my provider doesn't cover my new address? Consideration | no brand named | |
| Is signal strength or network capacity more important when choosing a carrier? Consideration | no brand named | |
| Is the network with the best city coverage usually the best in the countryside too? Consideration | no brand named | |
| Should I trust a carrier's own coverage map or a third-party one? Consideration | no brand named | |
| Do coverage checkers like Opensignal give an accurate picture? Consideration | no brand named | |
| Which carriers have the most reliable coverage on highways and trains? Consideration | no brand named | |
| Is it worth paying more for the biggest network if coverage is similar? Consideration | no brand named | |
| Is borrowing a friend's SIM a good way to test a network before switching? Consideration | no brand named | |
| Do cheap phone signal boosters from online marketplaces actually work? Consideration | no brand named | |
| Is a carrier-provided femtocell better than buying a signal booster? Consideration | no brand named | |
| best way to fix weak mobile signal in a small office building Consideration | no brand named | |
| Is satellite emergency texting like Apple's Emergency SOS useful for hikers? Consideration | no brand named | |
| Which type of network is usually strongest in remote areas? Consideration | no brand named | |
| Is it worth having two SIMs from different networks in a rural area? Consideration | no brand named | |
| Should I choose a network for its rural coverage even if it costs more? Consideration | no brand named | |
| Is an eSIM a quick way to jump to a backup network during an outage? Consideration | no brand named | |
| Is it worth having a backup SIM from another network in case of outages? Consideration | no brand named | |
| Which mobile networks have the fewest outages? Consideration | no brand named | |
| How do we stay reachable during a big carrier outage? Consideration | no brand named | |
| Are outages a good enough reason to switch networks? Consideration | no brand named | |
| Is a 4G backup router worth it for home internet outages? Consideration | no brand named | |
| Is my provider supposed to compensate me if my broadband is down for days? Consideration | no brand named | |
| Are frequent dropouts a reason to switch ISP or could it be my wiring? Consideration | no brand named | |
| Which broadband providers have the most reliable connections? Consideration | no brand named | |
| Should I keep paying for broadband that keeps cutting out while they investigate? Consideration | no brand named | |
| Is a guaranteed fix time worth paying extra for on broadband? Consideration | no brand named | |
| Are budget networks with app-only support a bad idea for older relatives? Consideration | no brand named | |
| Do Trustpilot reviews of broadband providers mean anything? Consideration | no brand named | |
| Is live chat or calling better for sorting out a phone plan problem? Consideration | no brand named | |
| Is it worth paying more for a provider with shops and in-person help? Consideration | no brand named | |
| Is it worth escalating a complaint to the regulator, or will nothing happen? Consideration | no brand named | |
| Should I complain on social media to get my provider to respond faster? Consideration | no brand named | |
| Is it worth fighting a complaint, or easier to just switch providers? Consideration | no brand named | |
| Should I dispute a phone bill charge with my provider or my bank? Consideration | no brand named | |
| Is it worth disputing a small overcharge on my broadband bill? Consideration | no brand named | |
| Is automatic bank payment or card payment safer for paying phone bills? Consideration | no brand named | |
| Will a disputed phone bill hurt my credit if I refuse to pay it? Consideration | no brand named | |
| Should I worry if my carrier texts me about a SIM change I didn't make? Consideration | no brand named | |
| Is SMS two-factor authentication still safe given SIM swap fraud? Consideration | no brand named | |
| Are identity protection add-ons from carriers worth paying for? Consideration | no brand named | |
| Is it safe to give my account details to someone calling from my carrier? Consideration | no brand named | |
| Is Truecaller safe to use for blocking spam calls? Consideration | no brand named | |
| Is it worth paying for a premium call-blocking service from my carrier? Consideration | no brand named | |
| Should I answer unknown numbers or let them go to voicemail? Consideration | no brand named | |
| Are network-level content filters better than apps on the phone? Consideration | no brand named | |
| Is it worth paying for a carrier's family safety add-on? Consideration | no brand named | |
| Should I set a monthly data limit on my teenager's line? Consideration | no brand named | |
| Do ISP parental filters block too much useful stuff? Consideration | no brand named | |
| Are business mobile plans worth it for a team of five? Consideration | no brand named | |
| Should my employees use their own phones or company lines? Consideration | no brand named | |
| Is a shared data pool better than individual plans for a small team? Consideration | no brand named | |
| Do business plans really get better customer support than consumer plans? Consideration | no brand named | |
| Are budget carriers okay for business lines, or is that risky? Consideration | no brand named | |
| Is a second-number app better than a second SIM for freelance work calls? Consideration | no brand named | |
| Is business broadband worth the extra cost for a small shop? Consideration | no brand named | |
| Should my cafe's free customer Wi-Fi run on the same connection as the card machine? Consideration | no brand named | |
| Is a leased line worth it for an office of 20 people? Consideration | no brand named | |
| Do business broadband plans really get faults fixed faster? Consideration | no brand named | |
| What's the most reliable way to stay connected on business trips across Europe? Consideration | no brand named | |
| Should travelling staff share a portable hotspot instead of each roaming? Consideration | no brand named | |
| Is Microsoft Teams Phone a sensible replacement for business mobile lines? Consideration | no brand named | |
| Is paying a deposit better than going prepaid if I fail a credit check? Consideration | no brand named | |
| Smartwatch with its own SIM or a basic phone for a nine-year-old? Consideration | no brand named | |
| Is it safe to buy a SIM card from a street vendor abroad? Consideration | no brand named | |
| Should I turn off the setting that switches to mobile data when Wi-Fi is weak? Consideration | no brand named |
LIVE RANKING Telecoms
- 1 Starlink 3%
- 2 T-Mobile 3%
- 3 Airalo 2%
- 4 Holafly 1.6%
- 5 Lebara 1.6%
- 6 Verizon 1.4%
- 7 giffgaff 1.4%
- 8 AT&T 1.2%
500 questions · 55 brands · October 2026 See the full ranking
Brand ranking
Visibility rate: answers naming the brand out of the sector's 500 answers. Average position is where in the answer the brand is first named. Only this sector's brands are ranked. Monthly change appears from the second measurement.
| # | Brand | Visibility | Answers | Avg. position | Positive | Stage | Change |
|---|---|---|---|---|---|---|---|
| 1 | Starlink | 3% | 15 | 1.3 | 60% | 3 8 4 | – |
| 2 | T-Mobile | 3% | 15 | 3.1 | 40% | 4 7 4 | – |
| 3 | Airalo | 2% | 10 | 1.4 | 30% | 1 6 3 | – |
| 4 | Holafly | 1.6% | 8 | 2.5 | 25% | 1 4 3 | – |
| 5 | Lebara | 1.6% | 8 | 3.1 | 50% | 0 3 5 | – |
| 6 | Verizon | 1.4% | 7 | 2.4 | 57% | 1 3 3 | – |
| 7 | giffgaff | 1.4% | 7 | 3.9 | 29% | 1 2 4 | – |
| 8 | AT&T | 1.2% | 6 | 3 | 50% | 1 2 3 | – |
| 9 | Nomad | 1% | 5 | 3 | 40% | 1 2 2 | – |
| 10 | Mint Mobile | 0.8% | 4 | 2 | 25% | 1 0 3 | – |
| 11 | Saily | 0.8% | 4 | 4 | 25% | 1 2 1 | – |
| 12 | Smarty | 0.8% | 4 | 4.5 | 25% | 0 0 4 | – |
| 13 | Sky | 0.6% | 3 | 1.7 | 33% | 1 0 2 | – |
| 14 | Visible | 0.6% | 3 | 2 | 33% | 0 0 3 | – |
| 15 | BT | 0.6% | 3 | 2 | 33% | 1 0 2 | – |
| 16 | VOXI | 0.6% | 3 | 3 | 33% | 0 2 1 | – |
| 17 | Virgin Media | 0.6% | 3 | 3 | 33% | 1 0 2 | – |
| 18 | EE | 0.6% | 3 | 4 | 67% | 0 2 1 | – |
| 19 | Tello | 0.4% | 2 | 1 | 0% | 0 0 2 | – |
| 20 | Lyca Mobile | 0.4% | 2 | 1.5 | 100% | 0 1 1 | – |
| 21 | Lycamobile | 0.4% | 2 | 1.5 | 50% | 0 1 1 | – |
| 22 | AIS | 0.4% | 2 | 3 | 100% | 0 2 0 | – |
| 23 | Ubigi | 0.4% | 2 | 4 | 0% | 0 1 1 | – |
| 24 | Xfinity | 0.4% | 2 | 5 | 0% | 0 0 2 | – |
| 25 | HughesNet | 0.2% | 1 | 1 | 0% | 1 0 0 | – |
| 26 | B4RN | 0.2% | 1 | 1 | 100% | 0 1 0 | – |
| 27 | Vodafone | 0.2% | 1 | 1 | 0% | 0 1 0 | – |
| 28 | Telstra | 0.2% | 1 | 1 | 100% | 0 1 0 | – |
| 29 | Google Fi | 0.2% | 1 | 1 | 100% | 0 1 0 | – |
| 30 | Orange | 0.2% | 1 | 1 | 0% | 1 0 0 | – |
| 31 | Metro by T-Mobile | 0.2% | 1 | 2 | 0% | 0 0 1 | – |
| 32 | O2 | 0.2% | 1 | 2 | 0% | 1 0 0 | – |
| 33 | Viasat | 0.2% | 1 | 2 | 0% | 1 0 0 | – |
| 34 | True | 0.2% | 1 | 2 | 100% | 0 1 0 | – |
| 35 | Telcel | 0.2% | 1 | 2 | 100% | 0 0 1 | – |
| 36 | KT | 0.2% | 1 | 2 | 0% | 0 1 0 | – |
| 37 | Cricket Wireless | 0.2% | 1 | 3 | 0% | 0 0 1 | – |
| 38 | dtac | 0.2% | 1 | 3 | 100% | 0 1 0 | – |
| 39 | Talkmobile | 0.2% | 1 | 3 | 0% | 0 1 0 | – |
| 40 | SK Telecom | 0.2% | 1 | 3 | 0% | 0 1 0 | – |
| 41 | OneWeb | 0.2% | 1 | 4 | 0% | 1 0 0 | – |
| 42 | Movistar | 0.2% | 1 | 4 | 0% | 0 0 1 | – |
| 43 | TalkTalk | 0.2% | 1 | 4 | 100% | 1 0 0 | – |
| 44 | Singtel | 0.2% | 1 | 4 | 0% | 0 0 1 | – |
| 45 | LG U+ | 0.2% | 1 | 4 | 0% | 0 1 0 | – |
| 46 | StarHub | 0.2% | 1 | 5 | 0% | 0 0 1 | – |
| 47 | Boost Mobile | 0.2% | 1 | 6 | 100% | 0 0 1 | – |
| 48 | Viettel | 0.2% | 1 | 6 | 100% | 0 1 0 | – |
| 49 | CSL | 0.2% | 1 | 6 | 0% | 0 0 1 | – |
| 50 | amaysim | 0.2% | 1 | 7 | 100% | 0 0 1 | – |
Stage column: answers naming the brand in awareness · consideration · decision questions.
Sources SI points to
Sites and platforms the answers suggest checking.
- Opensignal 9 answers
- Reddit 8 answers
- Ookla 6 answers
- Trustpilot 5 answers
- nPerf 4 answers
- Uswitch 4 answers
- WhistleOut 4 answers
- Downdetector 3 answers
- MoneySavingExpert 2 answers
- Which? 2 answers
- RootMetrics 2 answers
- Consumer Reports 2 answers
Organisations named
Public bodies, regulators and associations; they are not ranked as brands.
- Ofcom 7 answers
- FCC 6 answers
- Telecommunications Industry Ombudsman 3 answers
- European Union 2 answers
- CCTS 2 answers
- eduroam 1 answers
- Ombudsman Services 1 answers
- ECOWAS 1 answers
- CISAS 1 answers
- ACMA 1 answers
- ComReg 1 answers
- Telecommunications Dispute Resolution 1 answers
Brands not in the ranking (40)
Brands the answers named that are not telecoms brands, so they are left out of the ranking.
- Apple 39 answers
- Google 29 answers
- WhatsApp 13 answers
- Microsoft 6 answers
- Netflix 5 answers
- YouTube 4 answers
- Signal 3 answers
- Samsung 3 answers
- RingCentral 2 answers
- PayPal 2 answers
- UNiDAYS 2 answers
- Student Beans 2 answers
- Amazon 2 answers
- Splitwise 1 answers
- Back Market 1 answers
- Experian 1 answers
- TP-Link 1 answers
- Twitch 1 answers
- Zoom 1 answers
- OXXO 1 answers
- PingPlotter 1 answers
- Truecaller 1 answers
- Cloudflare 1 answers
- Xplora 1 answers
- Equifax 1 answers
- eero 1 answers
- Sony 1 answers
- TNT Sports 1 answers
- 8x8 1 answers
- Dialpad 1 answers
- Garmin 1 answers
- OpenDNS 1 answers
- TikTok 1 answers
- TransUnion 1 answers
- Asus 1 answers
- Vonage 1 answers
- Yubico 1 answers
- Instagram 1 answers
- Netgear 1 answers
- Rebtel 1 answers
METHOD
How this ranking is built
01
Questions
The questions are unbranded, in English and give no country, modelled on what people ask on forums, review sites and in the search box; the same set is asked every month.
02
Answers
Every answer in this measurement comes from Claude Opus 5.5, without web search. We record the brands each answer names, their order and the tone.
03
Limits
SI answers vary a little each time and the model's knowledge stops at a point in time, so current prices and campaigns may not show up.
NEXT STEP
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BrandScore measures your brand's SI visibility in its own questions and shows what to fix.